Privacy Policy
Effective: October 12, 2024
About Us
“We”, “us” or “our” means Woof Spark, with its principal place of business located at 229 Vincent St Cessnock NSW AU 2325. Our website address is: http://www.woofspark.com.au.
About This Privacy Policy
Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services, and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we use your personal information, please contact us via email at scott@woofspark.com.au.
What Personal Information We Collect and How We Collect It?
We collect personal information that you provide directly to us, as well as some information automatically through the use of cookies and other technology.
• Contact information: If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.
• Payment information: To order products or services, you will need to provide payment information. Your financial information is collected and stored by a third-party payment processing company. The use and storage of that information are governed by the third-party payment processor’s applicable privacy policy.
• Survey information: You may provide us with other personal information when you fill in a form, respond to surveys or questionnaires, provide feedback, or participate in promotions.
• Comments: When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for your convenience. These cookies will last for one year. We also use cookies to manage login sessions, store display preferences, and provide other functionalities on the site.
How We Use Your Personal Information?
We use the personal information we collect for the following purposes:
• To send newsletters, information, or marketing materials related to our Services.
• To respond to inquiries, customer service requests, or other communication.
• To improve our Services by monitoring trends and user activity.
• To facilitate promotions, contests, and sweepstakes, including processing entries and awarding prizes.
• To detect, investigate, and prevent fraudulent or illegal activities on the Services.
• To carry out obligations under contracts, including billing and collection.
How We Share Your Personal Information?
We may share your personal information in the following ways:
• With vendors, consultants, and service providers who process your information on our behalf, such as data analytics and marketing.
• In connection with a merger, acquisition, or sale of assets.
We may also be required to disclose your personal data to comply with legal obligations, such as court orders or law enforcement requests.
Embedded Content from Other Websites
Articles on our site may include embedded content (e.g., videos, images, or articles). Embedded content from other websites behaves as if you visited the other website. These websites may collect data, use cookies, and monitor your interaction with their content.
Retention of Your Data and Deletion
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. This includes keeping comments and their metadata indefinitely to recognize and approve follow-up comments automatically.
If you register an account, we store personal information in your user profile, and both users and administrators can edit it. Personal information will be retained if necessary for legal compliance, dispute resolution, or for evidentiary purposes.
International Transfers
Any transfer of personal information to countries outside of Australia will be done using appropriate safeguards.
Your Marketing Choices
You may opt out of receiving marketing communications by following the unsubscribe link in emails we send or by contacting us at scott@woofspark.com.au. If you opt out, we may still send you non-promotional messages.
What Rights You Have Over Your Data
If you have an account or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you provided to us. You can also request that we erase any personal data we hold, except for data we are obliged to keep for legal, security, or administrative reasons.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Please review this page for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Woof Spark
229 Vincent St Cessnock NSW AU 2325
scott@woofspark.com.au